Junior Workshop Technician 725 views3 applications

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Job Overview

Tresami Computer Engineering is a provider of Managed IT services located in Western Sydney. We currently have an opportunity for a Junior Workshop Technician to join our team.

We are currently looking for a team player to deliver excellent service and support to our customers. You will need a fantastic phone manner and awesome written communication skills as well as a good understanding of computers hardware and software.

As part of this role, you will be required, but not limited to:

  • Assist customers troubleshooting and answering queries
  • New computer assembly and builds
  • Computer repairs and upgrades
  • Virus/spyware prevention and removal
  • Undertake basic troubleshooting and diagnosis of an issue
  • Accurately interpret and record relevant information into our ticket tracking system
  • Ability to install and support a broad range of software

To be successful in this role, you will need:

  • Experience in computer hardware, assembly and builds
  • Experience in providing technical support for a variety of platforms
  • Ability to use Microsoft Outlook and Microsoft Office tools.
  • Exceptional customer service skills
  • Fantastic communication skills
  • High standard of personal presentation
  • Strong sense of urgency and the ability to get things done right this first time
  • Strong drive to succeed in a team environment

If this sounds like the job for you, then please apply today!

Please email your application including resume to jobs@tresami.com.au

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